{"id":439,"date":"2023-10-04T16:03:45","date_gmt":"2023-10-04T07:03:45","guid":{"rendered":"https:\/\/03plus.net\/enterprise\/column\/?p=439"},"modified":"2024-10-31T11:59:48","modified_gmt":"2024-10-31T02:59:48","slug":"function","status":"publish","type":"post","link":"https:\/\/03plus.net\/enterprise\/column\/function\/","title":{"rendered":"\u30af\u30e9\u30a6\u30c9PBX\u306e\u91cd\u8981\u6a5f\u80fd12\u70b9\u3092\u8a73\u7d30\u89e3\u8aac\uff01\u30e6\u30cb\u30fc\u30af\u306a\u30b5\u30fc\u30d3\u30b9\u3082\u7d39\u4ecb"},"content":{"rendered":"<p>\u30af\u30e9\u30a6\u30c9PBX\u3068\u3044\u3046\u30b5\u30fc\u30d3\u30b9\u306e\u540d\u524d\u306f\u77e5\u3063\u3066\u3044\u308b\u3082\u306e\u306e\u3001\u5177\u4f53\u7684\u306b\u3069\u306e\u3088\u3046\u306a\u6a5f\u80fd\u304c\u642d\u8f09\u3055\u308c\u3066\u3044\u3066\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u3069\u3093\u306a\u30b7\u30fc\u30f3\u3067\u6d3b\u7528\u3067\u304d\u308b\u306e\u304b\u3001\u8a73\u3057\u304f\u77e5\u3089\u306a\u3044\u3068\u3044\u3046\u65b9\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p>\u305d\u3053\u3067\u4eca\u56de\u306f\u3001\u30af\u30e9\u30a6\u30c9PBX\u306e\u4e3b\u306a\u6a5f\u80fd\u3001\u5c0e\u5165\u30fb\u904b\u7528\u306b\u5f79\u7acb\u3064\u6a5f\u80fd\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u3002\u30af\u30e9\u30a6\u30c9PBX\u306b\u3064\u3044\u3066\u628a\u63e1\u3057\u3066\u304a\u304d\u305f\u3044\u3068\u3044\u3046\u65b9\u3084\u3001\u81ea\u793e\u3067\u30af\u30e9\u30a6\u30c9PBX\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u3068\u3044\u3046\u65b9\u306f\u3001\u305c\u3072\u3054\u6d3b\u7528\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<!--more-->\n\n\n\n<div id=\"toc_container\" class=\"no_bullets\"><p class=\"toc_title\">\u76ee\u6b21<\/p><ul class=\"toc_list\"><li><a href=\"#PBX\"><span class=\"toc_number toc_depth_1\">1<\/span> \u3010\u57fa\u790e\u89e3\u8aac\u3011\u30af\u30e9\u30a6\u30c9PBX\u3068\u306f<\/a><\/li><li><a href=\"#PBX-2\"><span class=\"toc_number toc_depth_1\">2<\/span> \u30af\u30e9\u30a6\u30c9PBX\u306e\u4e3b\u8981\u306a\u6a5f\u80fd<\/a><ul><li><a href=\"#PC\"><span class=\"toc_number toc_depth_2\">2.1<\/span> \u56fa\u5b9a\u96fb\u8a71\u756a\u53f7\u3092\u4f7f\u3063\u3066\u30b9\u30de\u30db\u30fbPC\u3067\u96fb\u8a71\u304c\u3067\u304d\u308b<\/a><\/li><li><a href=\"#i\"><span class=\"toc_number toc_depth_2\">2.2<\/span> \u767b\u9332\u3057\u305f\u7aef\u672b\u540c\u58eb\u3067\u5185\u7dda\u901a\u8a71\u304c\u3067\u304d\u308b<\/a><\/li><\/ul><\/li><li><a href=\"#PBX-3\"><span class=\"toc_number toc_depth_1\">3<\/span> \u30af\u30e9\u30a6\u30c9PBX\u306e\u4fbf\u5229\u306a\u6a5f\u80fd<\/a><ul><li><a href=\"#i-2\"><span class=\"toc_number toc_depth_2\">3.1<\/span> \u4fdd\u7559\u30fb\u53d6\u308a\u6b21\u304e\u6a5f\u80fd<\/a><\/li><li><a href=\"#i-3\"><span class=\"toc_number toc_depth_2\">3.2<\/span> \u901a\u8a71\u306e\u9332\u97f3\u6a5f\u80fd<\/a><\/li><li><a href=\"#IVR\"><span class=\"toc_number toc_depth_2\">3.3<\/span> \u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u6a5f\u80fd\u30fbIVR\u6a5f\u80fd<\/a><\/li><li><a href=\"#i-4\"><span class=\"toc_number toc_depth_2\">3.4<\/span> \u5171\u6709\u96fb\u8a71\u5e33\u6a5f\u80fd<\/a><\/li><li><a href=\"#CTI\"><span class=\"toc_number toc_depth_2\">3.5<\/span> CTI\u6a5f\u80fd<\/a><\/li><li><a href=\"#i-5\"><span class=\"toc_number toc_depth_2\">3.6<\/span> \u30c0\u30a4\u30e4\u30eb\u30a4\u30f3\u30b5\u30fc\u30d3\u30b9<\/a><\/li><li><a href=\"#i-6\"><span class=\"toc_number toc_depth_2\">3.7<\/span> \u7740\u4fe1\u62d2\u5426\u6a5f\u80fd<\/a><\/li><li><a href=\"#i-7\"><span class=\"toc_number toc_depth_2\">3.8<\/span> \u30c1\u30e3\u30c3\u30c8\u9023\u643a\u3001\u5171\u6709\u6a5f\u80fd<\/a><\/li><li><a href=\"#FAX\"><span class=\"toc_number toc_depth_2\">3.9<\/span> \u30af\u30e9\u30a6\u30c9FAX\u6a5f\u80fd<\/a><\/li><li><a href=\"#i-8\"><span class=\"toc_number toc_depth_2\">3.10<\/span> \u30da\u30fc\u30b8\u30f3\u30b0\u6a5f\u80fd<\/a><\/li><\/ul><\/li><li><a href=\"#i-9\"><span class=\"toc_number toc_depth_1\">4<\/span> \u5c0e\u5165\u30fb\u904b\u7528\u3092\u52b9\u7387\u5316\u3059\u308b\u6a5f\u80fd<\/a><ul><li><a href=\"#i-10\"><span class=\"toc_number toc_depth_2\">4.1<\/span> \u756a\u53f7\u30dd\u30fc\u30bf\u30d3\u30ea\u30c6\u30a3\u6a5f\u80fd<\/a><\/li><li><a href=\"#i-11\"><span class=\"toc_number toc_depth_2\">4.2<\/span> \u30e6\u30fc\u30b6\u30fc\u6570\u306e\u5897\u6e1b\u306b\u67d4\u8edf\u306b\u5bfe\u5fdc\u53ef\u80fd<\/a><\/li><li><a href=\"#i-12\"><span class=\"toc_number toc_depth_2\">4.3<\/span> \u30aa\u30d5\u30a3\u30b9\u79fb\u8ee2\u3057\u3066\u3082\u96fb\u8a71\u756a\u53f7\u305d\u306e\u307e\u307e<\/a><\/li><li><a href=\"#Web\"><span class=\"toc_number toc_depth_2\">4.4<\/span> Web\u4e0a\u3067\u7ba1\u7406\u3067\u304d\u308b<\/a><\/li><li><a href=\"#i-13\"><span class=\"toc_number toc_depth_2\">4.5<\/span> \u7740\u4fe1\u8ab2\u91d1\u756a\u53f7\u306b\u3082\u5bfe\u5fdc\u53ef\u80fd<\/a><\/li><\/ul><\/li><li><a href=\"#PBX03plus\"><span class=\"toc_number toc_depth_1\">5<\/span> \u30af\u30e9\u30a6\u30c9PBX\u30b5\u30fc\u30d3\u30b9\u300c03plus\u300d\u306b\u306f\u30e6\u30cb\u30fc\u30af\u306a\u6a5f\u80fd\u3082<\/a><ul><li><a href=\"#10\"><span class=\"toc_number toc_depth_2\">5.1<\/span> \u300c10\u5206\u304b\u3051\u653e\u984c\u300d\u30aa\u30d7\u30b7\u30e7\u30f3<\/a><\/li><li><a href=\"#i-14\"><span class=\"toc_number toc_depth_2\">5.2<\/span> \u300c\u7559\u5b88\u30ec\u30dd\u300d\u6a5f\u80fd<\/a><\/li><li><a href=\"#i-15\"><span class=\"toc_number toc_depth_2\">5.3<\/span> \u300c\u53d7\u4ed8\u30a2\u30d7\u30ea\u300d\u6a5f\u80fd<\/a><\/li><\/ul><\/li><li><a href=\"#i-16\"><span class=\"toc_number toc_depth_1\">6<\/span> \u307e\u3068\u3081<\/a><\/li><\/ul><\/div>\n<h2 class=\"wp-block-heading\"><span id=\"PBX\">\u3010\u57fa\u790e\u89e3\u8aac\u3011\u30af\u30e9\u30a6\u30c9PBX\u3068\u306f<\/span><\/h2>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9PBX\u3068\u306f\u3001PBX\uff08\u96fb\u8a71\u4ea4\u63db\u6a5f\uff09\u3092\u30af\u30e9\u30a6\u30c9\u4e0a\u306b\u8a2d\u7f6e\u3057\u3066\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u4e0a\u306b\u96fb\u8a71\u74b0\u5883\u3092\u69cb\u7bc9\u3059\u308b\u96fb\u8a71\u30b7\u30b9\u30c6\u30e0\u306e\u3053\u3068\u3067\u3059\u3002\u30b9\u30de\u30db\u30fb\u30d1\u30bd\u30b3\u30f3\u30fb\u30bf\u30d6\u30ec\u30c3\u30c8\u306a\u3069\u3055\u307e\u3056\u307e\u306a\u7aef\u672b\u3092\u30af\u30e9\u30a6\u30c9\u4e0a\u306ePBX\u3068\u3064\u306a\u304e\u3001\u30d3\u30b8\u30cd\u30b9\u30d5\u30a9\u30f3\u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3066\u3044\u307e\u3059\u3002\u5f93\u6765\u306ePBX\u306e\u3088\u3046\u306b\u6a5f\u5668\u3092\u7269\u7406\u7684\u306b\u8a2d\u7f6e\u3057\u306a\u3044\u305f\u3081\u3001\u5de5\u4e8b\u306e\u624b\u9593\u304c\u304b\u304b\u3089\u305a\u3059\u3050\u306b\u5c0e\u5165\u3067\u304d\u308b\u306e\u304c\u7279\u5fb4\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u901a\u8a71\u306f\u5f93\u6765\u306ePBX\u3068\u7570\u306a\u308a\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u56de\u7dda\u3092\u4f7f\u7528\u3057\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u30cd\u30c3\u30c8\u74b0\u5883\u3055\u3048\u3042\u308c\u3070\u3069\u3053\u3067\u3082\u901a\u8a71\u3067\u304d\u307e\u3059\u3002\u30b9\u30de\u30db\u304c\u3042\u308c\u3070\u3001\u5916\u51fa\u5148\u3067\u3082\u4f1a\u793e\u306e\u56fa\u5b9a\u96fb\u8a71\u756a\u53f7\u3092\u4f7f\u3063\u3066\u767a\u7740\u4fe1\u3067\u304d\u308b\u305f\u3081\u3001\u6642\u9593\u3084\u5834\u6240\u3092\u554f\u308f\u305a\u96fb\u8a71\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30af\u30e9\u30a6\u30c9PBX\u3067\u306f\u3001\u63a5\u7d9a\u3055\u308c\u305f\u7aef\u672b\u306f\u5168\u3066\u5185\u7dda\u3067\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u30aa\u30d5\u30a3\u30b9\u5185\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u5916\u51fa\u4e2d\u30fb\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30af\u4e2d\u306e\u793e\u54e1\u3084\u3001\u96e2\u308c\u305f\u62e0\u70b9\u3068\u306e\u901a\u8a71\u306f\u5168\u3066\u5185\u7dda\u3067\u884c\u3048\u307e\u3059\u3002\u5185\u7dda\u901a\u8a71\u306f\u7121\u6599\u306a\u306e\u3067\u3001\u793e\u5185\u3067\u306e\u9023\u7d61\u5171\u6709\u306a\u3069\u306b\u304b\u304b\u308b\u30b3\u30b9\u30c8\u3092\u5927\u5e45\u306b\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001\u4ee5\u4e0b\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u304c\u3001\u30af\u30e9\u30a6\u30c9PBX\u306f\u30d3\u30b8\u30cd\u30b9\u306b\u5f79\u7acb\u3064\u3055\u307e\u3056\u307e\u306a\u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u307e\u3059\u3002\u81ea\u793e\u306e\u696d\u52d9\u306b\u3042\u3063\u305f\u6a5f\u80fd\u3092\u5229\u7528\u3059\u308c\u3070\u3001\u696d\u52d9\u52b9\u7387\u5316\u3084\u30b3\u30b9\u30c8\u524a\u6e1b\u306a\u3069\u3092\u5b9f\u73fe\u3067\u304d\u308b\u3053\u3068\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"PBX-2\">\u30af\u30e9\u30a6\u30c9PBX\u306e\u4e3b\u8981\u306a\u6a5f\u80fd<\/span><\/h2>\n\n\n\n<p>\u307e\u305a\u306f\u3001\u30af\u30e9\u30a6\u30c9PBX\u304c\u6301\u3064\u4e3b\u8981\u306a\u6a5f\u80fd\u30fb\u7279\u5fb4\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span id=\"PC\">\u56fa\u5b9a\u96fb\u8a71\u756a\u53f7\u3092\u4f7f\u3063\u3066\u30b9\u30de\u30db\u30fbPC\u3067\u96fb\u8a71\u304c\u3067\u304d\u308b<\/span><\/h3>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9PBX\u306f\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u56de\u7dda\u3092\u5229\u7528\u3057\u3066\u901a\u8a71\u3092\u884c\u3046\u3082\u306e\u3067\u3001\u30b9\u30de\u30db\u30fbPC\u306a\u3069\u306e\u7aef\u672b\u3092\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5f93\u6765\u306e\u30d3\u30b8\u30cd\u30b9\u30d5\u30a9\u30f3\u306e\u5834\u5408\u306f\u3001PBX\u88c5\u7f6e\u3092\u8a2d\u7f6e\u3057\u305f\u30aa\u30d5\u30a3\u30b9\u5185\u3067\u3057\u304b\u4f1a\u793e\u4ee3\u8868\u756a\u53f7\u3092\u4f7f\u3063\u305f\u901a\u8a71\u304c\u3067\u304d\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u3001\u5916\u51fa\u5148\u304b\u3089\u306f\u4f1a\u793e\u306e\u56fa\u5b9a\u96fb\u8a71\u756a\u53f7\u5b9b\u306e\u7740\u4fe1\u306b\u5bfe\u5fdc\u3067\u304d\u305a\u3001\u56fa\u5b9a\u96fb\u8a71\u756a\u53f7\u3092\u4f7f\u3063\u305f\u767a\u4fe1\u3082\u884c\u3048\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u30af\u30e9\u30a6\u30c9PBX\u306a\u3089\u3070\u3001\u5404\u7aef\u672b\u3067\u4f1a\u793e\u306e\u56fa\u5b9a\u96fb\u8a71\u756a\u53f7\u3092\u4f7f\u3063\u305f\u901a\u8a71\u304c\u3067\u304d\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u30b9\u30de\u30db\u3092\u7528\u3044\u308c\u3070\u5916\u51fa\u5148\u3084\u81ea\u5b85\u3067\u3042\u3063\u3066\u3082\u4f1a\u793e\u5b9b\u306e\u96fb\u8a71\u5bfe\u5fdc\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u5f93\u6765\u306f\u5916\u51fa\u5148\u3084\u81ea\u5b85\u304b\u3089\u500b\u4eba\u306e\u30b9\u30de\u30db\u3067\u9023\u7d61\u3059\u308b\u3068\u3001\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\u306e\u643a\u5e2f\u96fb\u8a71\u756a\u53f7\u3092\u9867\u5ba2\u306b\u77e5\u3089\u308c\u3066\u3057\u307e\u3046\u306e\u304c\u8ab2\u984c\u3067\u3057\u305f\u3002\u9867\u5ba2\u306b\u3088\u3063\u3066\u306f\u3001\u300c\u77e5\u3089\u306a\u3044\u643a\u5e2f\u96fb\u8a71\u756a\u53f7\u306b\u306f\u51fa\u306a\u3044\u300d\u3068\u3044\u3046\u4eba\u3082\u3044\u3066\u3001\u696d\u52d9\u306b\u652f\u969c\u3092\u304d\u305f\u3059\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u30af\u30e9\u30a6\u30c9PBX\u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u30b9\u30de\u30db\u304b\u3089\u306e\u767a\u4fe1\u3082\u4f1a\u793e\u306e\u56fa\u5b9a\u96fb\u8a71\u756a\u53f7\u3067\u884c\u3048\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u9867\u5ba2\u306b\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\u306e\u756a\u53f7\u3092\u77e5\u3089\u308c\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u305b\u3093\u3057\u3001\u96fb\u8a71\u306b\u3082\u51fa\u3066\u3082\u3089\u3044\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span 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class=\"wp-block-heading\"><span id=\"IVR\">\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u6a5f\u80fd\u30fbIVR\u6a5f\u80fd<\/span><\/h3>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9PBX\u3067\u306f\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u3084IVR\u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u96fb\u8a71\u3092\u53d7\u3051\u308b\u793e\u54e1\u304c\u3044\u306a\u3044\u5834\u5408\u3082\u9069\u5207\u306b\u5bfe\u5fdc\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4f8b\u3048\u3070\u3001\u4f11\u696d\u65e5\u3084\u55b6\u696d\u6642\u9593\u5916\u306b\u4f1a\u793e\u306b\u96fb\u8a71\u304c\u304b\u304b\u3063\u3066\u304d\u305f\u5834\u5408\u3001\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u306b\u3066\u300c\u672c\u65e5\u306f\u55b6\u696d\u7d42\u4e86\u3044\u305f\u3057\u307e\u3057\u305f\u3002\u55b6\u696d\u6642\u9593\u306f\u2026\u2026\u300d\u3068\u3044\u3063\u305f\u30a2\u30ca\u30a6\u30f3\u30b9\u304c\u3067\u304d\u307e\u3059\u3002\u81ea\u52d5\u97f3\u58f0\u3068\u306f\u3044\u3048\u3001\u9069\u5207\u306a\u5fdc\u7b54\u5185\u5bb9\u3067\u3042\u308c\u3070\u9867\u5ba2\u306f\u5b89\u5fc3\u3067\u304d\u308b\u305f\u3081\u3001\u6e80\u8db3\u5ea6\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3001IVR\u3068\u306f\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u306e\u3053\u3068\u3067\u3001\u96fb\u8a71\u7740\u4fe1\u6642\u306b\u6a5f\u68b0\u97f3\u58f0\u306a\u3069\u306b\u3088\u308a\u81ea\u52d5\u3067\u5fdc\u7b54\u3057\u3066\u3001\u30d7\u30c3\u30b7\u30e5\u756a\u53f7\u306b\u3088\u308a\u7740\u4fe1\u5148\u3092\u632f\u308a\u5206\u3051\u3089\u308c\u308b\u6a5f\u80fd\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u300c\u25cb\u25cb\u306b\u95a2\u3057\u3066\u306f1\u3092\u3001\u25a1\u25a1\u306b\u3064\u3044\u3066\u306f2\u3092\u2026\u2026\u300d\u3068\u3044\u3063\u305f\u30a2\u30ca\u30a6\u30f3\u30b9\u3092\u805e\u3044\u305f\u3053\u3068\u304c\u3042\u308b\u65b9\u306f\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002\u6848\u5185\u306b\u5f93\u3063\u3066\u9078\u629e\u80a2\u3092\u9078\u3093\u3067\u3044\u304f\u3068\u3001\u9069\u5207\u306a\u7a93\u53e3\u3078\u3068\u96fb\u8a71\u304c\u3064\u306a\u304c\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u306a\u304aIVR\u306b\u3064\u3044\u3066\u306f\u4ed6\u306e\u8a18\u4e8b\u3067\u3082\u8a73\u3057\u304f\u7d39\u4ecb\u3057\u3066\u304a\u308a\u307e\u3059\u3002\u57fa\u790e\u77e5\u8b58\u3067\u3042\u308c\u3070\u4ee5\u4e0b\u306e2\u3064\u306e\u8a18\u4e8b\u3092\u3054\u89a7\u3044\u305f\u3060\u3051\u308c\u3070\u3001\u8a73\u3057\u304f\u77e5\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>IVR\uff08\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\uff09\u3068\u306f\uff1f\u4ed5\u7d44\u307f\u3084\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-03-plus\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba-\u30af\u30e9\u30a6\u30c9pbx\u30b3\u30e9\u30e0 wp-block-embed-03-plus\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba-\u30af\u30e9\u30a6\u30c9pbx\u30b3\u30e9\u30e0\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"UewJjqR8wA\"><a href=\"https:\/\/03plus.net\/enterprise\/column\/ivr\/\">IVR\uff08\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\uff09\u3068\u306f\uff1f\u4ed5\u7d44\u307f\u3084\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;IVR\uff08\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\uff09\u3068\u306f\uff1f\u4ed5\u7d44\u307f\u3084\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac&#8221; &#8212; 03plus\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u3000\u30af\u30e9\u30a6\u30c9PBX\u30b3\u30e9\u30e0\" src=\"https:\/\/03plus.net\/enterprise\/column\/ivr\/embed\/#?secret=cItD0nF17s#?secret=UewJjqR8wA\" data-secret=\"UewJjqR8wA\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>IVR\uff08\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\uff09\u3067\u5229\u7528\u3067\u304d\u308b\u6a5f\u80fd\u3068\u306f\uff1f\u52b9\u679c\u7684\u306a\u6d3b\u7528\u4f8b\u3084\u304a\u3059\u3059\u3081\u30b5\u30fc\u30d3\u30b9\u3092\u7d39\u4ecb<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-03-plus\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba-\u30af\u30e9\u30a6\u30c9pbx\u30b3\u30e9\u30e0 wp-block-embed-03-plus\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba-\u30af\u30e9\u30a6\u30c9pbx\u30b3\u30e9\u30e0\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"Mzi5wvWrLi\"><a href=\"https:\/\/03plus.net\/enterprise\/column\/ivr-function\/\">IVR\uff08\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\uff09\u3067\u5229\u7528\u3067\u304d\u308b\u6a5f\u80fd\u3068\u306f\uff1f\u52b9\u679c\u7684\u306a\u6d3b\u7528\u4f8b\u3084\u304a\u3059\u3059\u3081\u30b5\u30fc\u30d3\u30b9\u3092\u7d39\u4ecb<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;IVR\uff08\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\uff09\u3067\u5229\u7528\u3067\u304d\u308b\u6a5f\u80fd\u3068\u306f\uff1f\u52b9\u679c\u7684\u306a\u6d3b\u7528\u4f8b\u3084\u304a\u3059\u3059\u3081\u30b5\u30fc\u30d3\u30b9\u3092\u7d39\u4ecb&#8221; &#8212; 03plus\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u3000\u30af\u30e9\u30a6\u30c9PBX\u30b3\u30e9\u30e0\" src=\"https:\/\/03plus.net\/enterprise\/column\/ivr-function\/embed\/#?secret=AqjxaAF8CP#?secret=Mzi5wvWrLi\" data-secret=\"Mzi5wvWrLi\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>\u307e\u305f\u5f53\u30b3\u30e9\u30e0\u306e\u300cIVR\u300d\u306b\u95a2\u3059\u308b\u8a18\u4e8b\u3092\u307e\u3068\u3081\u305f\u4e00\u89a7\u3082\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u3053\u3061\u3089\u3082\u3054\u6d3b\u7528\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>IVR\u95a2\u9023\u8a18\u4e8b\u4e00\u89a7<\/p>\n\n\n\n<p><a href=\"https:\/\/03plus.net\/enterprise\/column\/category\/ivr\/\">https:\/\/03plus.net\/enterprise\/column\/category\/ivr\/<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span id=\"i-4\">\u5171\u6709\u96fb\u8a71\u5e33\u6a5f\u80fd<\/span><\/h3>\n\n\n\n<p>\u5171\u6709\u96fb\u8a71\u5e33\u3082\u30d3\u30b8\u30cd\u30b9\u306b\u5f79\u7acb\u3064\u6a5f\u80fd\u306e\u3072\u3068\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5171\u6709\u96fb\u8a71\u5e33\u3068\u306f\u3001\u30af\u30e9\u30a6\u30c9PBX\u306e\u30b5\u30fc\u30d0\u30fc\u4e0a\u3067\u7ba1\u7406\u3057\u3066\u3044\u308b\u96fb\u8a71\u5e33\u306e\u3053\u3068\u3067\u3059\u3002\u30b9\u30de\u30db\u3084PC\u304b\u3089\u3001\u96fb\u8a71\u5e33\u306e\u767b\u9332\u3084\u7de8\u96c6\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u3001\u793e\u5185\u5168\u4f53\u3067\u9867\u5ba2\u306e\u9023\u7d61\u5148\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002\u5916\u51fa\u5148\u3067\u3082\u5fc5\u8981\u306a\u3068\u304d\u306b\u3059\u3050\u306b\u9023\u7d61\u5148\u3092\u8abf\u3079\u3089\u308c\u308b\u305f\u3081\u3001\u696d\u52d9\u52b9\u7387\u3092\u9ad8\u3081\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u5171\u6709\u96fb\u8a71\u5e33\u306b\u767b\u9332\u3055\u308c\u3066\u3044\u308b\u30c7\u30fc\u30bf\u306f\u3001\u7aef\u672b\u672c\u4f53\u306b\u306f\u767b\u9332\u3055\u308c\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u3001\u4f8b\u3048\u3070\u30b9\u30de\u30db\u3092\u7d1b\u5931\u3057\u305f\u308a\u793e\u54e1\u304c\u9000\u8077\u3057\u305f\u308a\u3057\u305f\u5834\u5408\u3082\u3001\u500b\u4eba\u60c5\u5831\u6f0f\u6d29\u306e\u5fc3\u914d\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span 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